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Breeze Airways Policies

Breeze Airways, a U.S.-based low-cost carrier launched in 2021 by JetBlue founder David Neeleman, is known for offering affordable and convenient travel options across underserved domestic markets. As the airline continues to grow rapidly, understanding its unique policies is essential for passengers seeking a seamless experience. This comprehensive 3000-word guide will cover all important policies including unaccompanied minors, baggage, cancellations, refunds, rebooking, pet travel, check-in processes, visa information, what to carry onboard, and major routes the airline serves.

Baggage Policy

What You Can and Cannot Carry
  1. Baggage Policy

Breeze Airways operates a low-fare model, which means travelers pay only for the services they need.

Personal Item:

  • Included for all fares.
  • Must fit under the seat in front of you.
  • Size limit: 17” x 13” x 8” (43 x 33 x 20 cm).

Carry-On Bag:

  • Not included with the base “Nice” fare.
  • Can be added for a fee or included in “Nicer” and “Nicest” bundles.
  • Size limit: 24” x 14” x 10” (61 x 36 x 25 cm).
  • Must fit in overhead bin.

Checked Baggage:

  • Not included in the base fare.
  • Fees vary depending on the route and timing of purchase.
  • Weight limit: 50 lbs (22.7 kg).
  • Oversized or overweight bags incur additional fees.

Excess Baggage:

  • Bags over 50 lbs or more than 62 linear inches are subject to additional fees.
  • Maximum weight: 99 lbs (45 kg); bags above this weight may be refused.
  1. Carry-On and Onboard Items

Allowed Items Include:

  • One personal item (included with all tickets)
  • Carry-on bag (if purchased or included in your bundle)
  • Diaper bags, breast pumps, or child safety seats (no additional charge)
  • Assistive devices like wheelchairs, walkers, and CPAP machines

Prohibited Items Include:

  • Weapons, explosives, flammable liquids
  • Lithium batteries not following FAA guidelines
  • Items restricted by TSA regulations
  1. Pet Policy

In-Cabin Travel:

  • Breeze allows small cats and dogs in the cabin.
  • Pets must remain in approved carriers under the seat.
  • Carrier size: 18” x 13” x 9” (45 x 33 x 22 cm)
  • Pet fee: Typically $75 per segment

Restrictions:

  • Maximum of five pet carriers per flight
  • One pet per paying passenger
  • No pets allowed in cargo hold
  • Health certificate may be required depending on the destination
  1. Unaccompanied Minor Policy

As of 2024, Breeze Airways does not currently allow unaccompanied minors (children under the age of 15) to travel alone. All children must be accompanied by a passenger who is at least 15 years old.

Alternative Option:

  • Children over 15 may travel alone without restrictions.
  1. Check-In and Boarding

Online Check-In:

  • Available 24 hours before scheduled departure
  • Closes 45 minutes before departure

Airport Check-In:

  • Opens 2 hours before departure
  • Closes 45 minutes before scheduled departure

Boarding Times:

  • Boarding typically starts 30–40 minutes prior to departure
  • Gate closes 15 minutes before scheduled departure

Mobile App:

  • Passengers are encouraged to use the Breeze app to check in, download boarding passes, track bags, and modify bookings
  1. Cancellation and Refund Policy

24-Hour Risk-Free Cancellation:

  • Full refund if the ticket is canceled within 24 hours of booking and booked at least 7 days before departure

Non-Refundable Tickets:

  • Most Breeze tickets are non-refundable after 24 hours
  • Refunds may only be granted in the form of BreezePoints (travel credits)

Refundable Fares:

  • “Nicest” bundles may include refund eligibility with certain conditions

Refund Process:

  • Initiated through the Breeze app or website
  • Processing time: 7–10 business days for credit card refunds
  1. Date Change and Rebooking Policy

No Change Fees:

  • Breeze does not charge change or cancellation fees
  • Applicable fare difference must be paid

Same-Day Flight Changes:

  • Allowed based on availability
  • Subject to fare difference

How to Change:

  • Via the Breeze app or website under “My Trips”

Travel Credits:

  • Issued as BreezePoints valid for 24 months
  • Can be used toward future bookings
  1. Visa and ID Requirements

Domestic Travel:

  • TSA-approved government-issued photo ID required for passengers 18 and older
  • Children under 18 not required to carry ID when traveling with an adult

International Travel:

  • Breeze currently does not offer international routes
  • No visa policies apply as of 2024
  1. Major Routes and Destinations

As of 2024, Breeze Airways serves over 40 U.S. cities, focusing on direct point-to-point service that avoids major hubs.

Major Focus Cities:

  • Tampa, FL
  • Charleston, SC
  • Provo, UT
  • Hartford, CT
  • Norfolk, VA
  • New Orleans, LA
  • Las Vegas, NV

Popular Routes Include:

  • Charleston to Tampa
  • Provo to Las Vegas
  • Norfolk to New Orleans
  • Hartford to Orlando

Route Characteristics:

  • Emphasis on underserved or secondary airports
  • Affordable fares with no-frills service model
  • Frequent seasonal route additions
  1. Special Assistance and Accessibility Services

Wheelchair Services:

  • Available upon request at all airports served

Mobility Devices:

  • Can be checked for free and returned at aircraft door

Hearing/Visual Impairments:

  • Notify staff for assistance; priority boarding is offered

Pregnant Travelers:

  • Can travel without restriction up to 36 weeks gestation
  1. In-Flight Experience

Cabin Classes:

  • All aircraft have economy seats, with optional upgrades such as extra legroom
  • “Nicest” fare includes premium seating, snacks, and more

Wi-Fi and Entertainment:

  • Select aircraft offer inflight Wi-Fi
  • No seatback screens—passengers encouraged to use personal devices

Food and Beverage:

  • Buy-on-board snacks and drinks
  • Complimentary water
  1. Loyalty Program: BreezePoints

Earning Points:

  • Earn 2%–6% of ticket cost in BreezePoints depending on fare type

Redemption:

  • Points can be used for flights, bags, seats, and upgrades

Validity:

  • Points valid for 24 months from the date of issue
  1. Involuntary Cancellations and Delays

Flight Disruptions:

  • In case of delay or cancellation, Breeze rebooks you on the next available flight
  • Travel credits may be issued if delays are extensive

Denied Boarding (Overbooking):

  • Breeze follows U.S. DOT guidelines for compensation

Conclusion

Breeze Airways delivers a modern, customer-centric approach to air travel with simple policies, low fares, and a strong focus on point-to-point service. Whether you’re traveling with pets, need to make changes last minute, or prefer a no-frills journey, Breeze offers flexibility and transparency. With no change fees, straightforward baggage rules, and a growing network, it’s an excellent choice for budget-conscious travelers across the United States.

Always consult the official Breeze Airways website for the most up-to-date information before traveling.