1. Baggage Policy

Carry-On Baggage

Unlike traditional carriers, Frontier charges for carry-on baggage unless you purchase a higher-tier fare or a bundle.

• Size Limit: 24″H x 16″W x 10″D (including handles, wheels, and straps)
• Weight Limit: 35 pounds (15.8 kg)
• Cost: Varies by route and when you purchase (cheapest during booking)

Personal Item

Included in all fares.

• Size Limit: 14″H x 18″W x 8″D (fits under the seat)

Checked Baggage

• Standard: Up to 62 linear inches and 40 lbs
• Overweight Bags: 41–50 lbs incur a fee; 51–100 lbs incur higher fees
• Oversized Bags: 63–110 linear inches permitted with additional charges

Baggage Fees

Fees depend on when and where you purchase the baggage option (online, at check-in, or at the gate). It’s cheapest to add bags during the initial booking.

2. Unaccompanied Minor Policy

Frontier allows children aged 5 to 14 years to fly as unaccompanied minors (UM) on nonstop domestic flights only.

Eligibility:

• Children under 5 are not allowed to fly alone
• Children 15 and older may travel alone without UM service

UM Fee: $110 one-way per child

Services Provided:

• Assistance through check-in and boarding
• Supervision during flight
• Escort to authorized pickup person at arrival

3. Cancellation and Refund Policy

Frontier offers a tiered refund policy based on fare type and cancellation timing.

24-Hour Grace Period:

• Full refund for cancellations made within 24 hours of booking if the flight is 7+ days away

Beyond 24 Hours:

• Standard fares are non-refundable
• Refundable fares or bundles allow changes and refunds with conditions

Flight Cancellation by Airline:

• Eligible for full refund or rebooking at no extra cost

How to Cancel:

• Online via “Manage Booking”
• By calling Frontier’s customer service

4. Change and Rebooking Policy

Frontier’s flexibility depends on fare type.

Standard Fare:

• Change fee applies (ranges from $49 to $99 based on timing)
• Fare difference must be paid

WORKS Bundle:

• One-time change allowed with no fee

Same-Day Flight Changes:

• Subject to availability
• Costs around $99

5. Check-In and Boarding Policy

Online Check-In:

• Opens 24 hours before departure
• Closes 60 minutes before flight
• Accessible via Frontier’s website or mobile app

Airport Check-In:

• Counters open 2 hours before flight
• Close 60 minutes before departure

Boarding Process:

• Frontier uses zone-based boarding
• Priority boarding available with bundles or for elite members

6. Pet Policy

Frontier allows small pets in the cabin on domestic flights only.

Allowed Animals:

• Dogs, cats, rabbits, hamsters, guinea pigs, or small household birds

Pet Carrier Rules:

• Max Dimensions: 18″L x 14″W x 8″H
• Must fit under the seat
• Pet must remain inside the carrier

Fees: $99 per pet, per direction

Not Allowed:

• International pet travel
• Cargo hold pet transport

7. What You Can Carry On Board

Allowed Items:

• Food and beverages (purchased after security)
• Diaper bags, breast pumps
• Assistive devices like canes, walkers, or CPAP machines

Prohibited Items:

• Firearms, explosives, flammable materials, and chemicals

Liquids:

• Must follow TSA 3-1-1 rule

8. Visa and Travel Documentation

Frontier Airlines does not process visas directly, but it is your responsibility to ensure you have valid travel documents.

For International Travel:

• Passport valid for at least six months
• Necessary visas and health certificates (as per destination)

Domestic Flights:

• Real ID compliant identification or a valid U.S. passport

9. Major Routes and Destinations

Frontier covers over 100 destinations across the U.S., Mexico, Canada, and the Caribbean.

Popular Hubs:

• Denver (DEN)
• Orlando (MCO)
• Las Vegas (LAS)
• Miami (MIA)

Key Routes:

• Denver to Los Angeles
• Orlando to New York
• Las Vegas to Chicago
• Miami to Cancun

International Destinations:

• Cancun, Mexico
• San Juan, Puerto Rico
• Punta Cana, Dominican Republic

10. Seating Policy and Upgrades

Frontier charges for seat selection.

Standard Seats:

• Available for a fee (price varies by flight and seat location)

Stretch Seats:

• Extra legroom (5-7 inches more)
• Priority boarding

No Seat Selection:

• Random seat assigned at check-in if you skip pre-selection

11. Loyalty Program – FRONTIER Miles

Frontier’s loyalty program offers miles for each dollar spent.

Tiers:

• Elite 20K, Elite 50K, Elite 100K

Benefits Include:

• Free bags
• Seat upgrades
• Family pooling of miles
• Priority boarding

12. Travel Insurance Policy

Frontier offers trip protection via third-party insurance during booking.

Coverage Includes:

• Trip cancellation or interruption
• Medical emergencies
• Baggage delays/loss
• Emergency assistance

Optional:

• Can be skipped at booking

13. Accessibility and Special Assistance

Frontier ensures compliance with DOT’s accessibility standards.

Services Include:

• Wheelchair assistance
• Support for hearing/visually impaired passengers
• Pre-boarding option

Request Timeline:

• At least 48 hours before travel recommended

14. In-Flight Amenities

Food and Drinks:

• Available for purchase (no complimentary meals)

Entertainment:

• Bring your own devices; Frontier flights don’t offer in-flight entertainment systems

Wi-Fi:

• Not currently available on most flights

15. Weather and Delay Policies

Frontier tries to inform passengers of delays/cancellations as early as possible.

Options for Delayed/Canceled Flights:

• Rebooking
• Travel credit
• Refund (in some cases)

Travel Waivers:

• Issued during weather disruptions for fee-free changes

Conclusion

Frontier Airlines provides an ultra-low-cost travel option with customizable services that give passengers control over their travel experience. By understanding their policies on baggage, cancellations, pet travel, minors, and more, passengers can plan effectively, avoid hidden fees, and ensure a smooth journey. Always review your fare type and consider bundles if flexibility and comfort are priorities.

For the latest and most accurate information, it is best to consult the official Frontier Airlines website or contact their customer support.