1. Baggage Policy

1.1 Carry-On Baggage Each passenger is allowed one carry-on bag and one personal item:

• Carry-on bag: Maximum dimensions 53 cm x 23 cm x 38 cm (21 in x 9 in x 15 in)
• Personal item: Examples include a purse, briefcase, or laptop bag
• Weight restrictions may vary by aircraft but should be light enough for the passenger to lift into the overhead bin unassisted.

1.2 Checked Baggage WestJet’s standard checked baggage allowance depends on the fare class and destination:

• Basic fares: No free checked bags
• Econo/EconoFlex: 1 bag with a fee (approximately $30–$35 CAD)
• Premium and Business: Usually includes 2 free checked bags
• Dimensions: Max 157 cm (62 in) in total (length + width + height)
• Weight limit: 23 kg (50 lbs) for economy; up to 32 kg (70 lbs) for premium/business

1.3 Excess Baggage Fees

• Extra bag: $75–$100 CAD
• Overweight or oversized: $100–$120 CAD

2. Items You Can Carry On Board

2.1 Permitted Items

• Medication, baby food, duty-free items, and electronics are allowed.
• Liquids must be in containers of 100 ml or less and placed in a single clear, resealable bag.

2.2 Prohibited Items

• Weapons, explosives, and flammable substances are strictly prohibited.
• Some sporting goods and tools are also restricted.

3. Cancellation Policy

3.1 24-Hour Risk-Free Cancellation

• Full refund available if canceled within 24 hours of booking, provided the flight is at least 7 days away.

3.2 Cancellations Beyond 24 Hours

• Basic fares: Non-refundable
• Econo/EconoFlex: Cancellation fee applies (approx. $50–$100)
• Premium/Business: Free or low-fee cancellations with credit to travel bank

4. Refund Policy

4.1 Refund Eligibility

• Refunds depend on the fare class and the reason for cancellation (e.g., medical emergencies may receive special consideration).
• Refunds are typically issued to the original payment method or travel bank.

4.2 Non-Refundable Fares

• Basic fares are non-refundable and non-changeable.
• Econo fares may be eligible for travel credit only.

5. Date Change Policy

5.1 Change Fees

• Basic fares cannot be changed.
• Econo fares: Fee of around $100 plus fare difference
• EconoFlex and higher: Changes allowed, often with no fee

5.2 Same-Day Changes

• Permitted for a small fee ($50–$100) depending on fare class and availability

6. Unaccompanied Minor Policy

6.1 Age Restrictions

• Children aged 8 to 11 must travel as unaccompanied minors.
• Service optional for children aged 12–17.

6.2 Fees and Booking

• Fee: $100–$118 CAD (one-way)
• Must be booked by calling WestJet directly.
• Includes dedicated staff assistance and pre-boarding

7. Pet Policy

7.1 In-Cabin Pet Travel

• Dogs, cats, and small birds allowed in the cabin
• Must fit in an approved carrier under the seat
• Fee: $50–$59 CAD

7.2 Pets in Checked Baggage

• Larger pets may be transported in cargo hold
• Subject to aircraft type, destination, and seasonal restrictions

7.3 Emotional Support and Service Animals

• Only trained service animals are allowed free of charge
• Documentation is required

8. Visa and Travel Documents

8.1 International Travel

• Passengers are responsible for obtaining valid visas, passports, and any necessary health documents.
• WestJet staff may deny boarding if travel documents are incomplete.

8.2 Transit Visas

• Required depending on the country of connection; travelers should confirm in advance.

9. Check-In and Check-Out Policies

9.1 Check-In Options

• Online Check-in: Available 24 hours before departure
• Mobile App Check-in: Convenient for digital boarding passes
• Airport Check-in: Available at kiosks and counters

9.2 Deadlines

• Domestic Flights: Check-in closes 45 minutes before departure
• International Flights: Check-in closes 60 minutes before departure
• Arrival at airport: Recommended 90–120 minutes before flight

9.3 Boarding Gate Deadlines

• Gates close 10–15 minutes before departure

10. Major Routes Covered by WestJet

10.1 Domestic Routes

• Calgary to Toronto, Vancouver, Montreal
• Edmonton to Winnipeg, Halifax, St. John’s

10.2 U.S. Destinations

• Los Angeles, Las Vegas, New York City, Orlando, and Phoenix

10.3 International Routes

• London (Gatwick), Dublin, Paris, Amsterdam
• Caribbean destinations: Cancun, Punta Cana, Montego Bay

11. Special Services and Accessibility

11.1 Wheelchair Assistance

• Available at all airports; should be requested 48 hours in advance

11.2 Hearing and Vision Assistance

• Braille safety cards, staff assistance, and onboard support available

11.3 Dietary Needs

• Special meals may not be available on all flights, but snacks and drinks are usually available for purchase

12. Onboard Services

12.1 Entertainment

• WestJet Connect: In-flight entertainment system via personal devices
• Offers TV shows, movies, and live flight tracking

12.2 Wi-Fi

• Available on most flights for a fee

12.3 Meals and Beverages

• Complimentary drinks (non-alcoholic) on many flights
• Snacks and meals available for purchase

13. Travel Insurance

13.1 Optional Add-On

• Travel insurance can be purchased during booking via WestJet’s partner providers
• Covers cancellations, medical emergencies, lost baggage

13.2 WestJet Vacations Coverage

• Bundled travel insurance and protection plans available for vacation packages

Conclusion WestJet Airlines offers a comprehensive range of policies tailored to meet the needs of budget-conscious travelers and families alike. By understanding their detailed guidelines on cancellations, baggage, minor travel, and pet accommodations, passengers can enjoy a stress-free journey from check-in to landing. Be sure to review the latest policy updates on WestJet’s official website or contact their customer service for personalized assistance.